Assets Protection Team Leader

We are seeking an Assets Protection Team Leader to join our team at Target. As an Assets Protection Team Leader, you will be responsible for leading a security culture, implementing daily/weekly workload priorities, responding to external and internal theft incidents, and leading a team of hourly team members.

The starting pay range for this position per hour is $25.00 - $27.00. The full pay range for this position per hour is $25.00 - $42.50.

As an Assets Protection Team Leader, no two days are ever the same, but a typical day most likely will include the following responsibilities:

• Consistently deliver guest experience commitments to create an Easy, Inspiring and Friendly guest experience
• Ensure every team member understands, is trained, and consistently delivers on Target’s guest experience commitments and consistent operations
• Actively observe and provide feedback, holding team members accountable while recognising great guest experience moments
• Review area guest, financial, and team outcome metrics to identify opportunities, take action to improve, and align team on the right behaviours and execution
• Support total store sales and increase profitability by ensuring products are in stock and available to our guests
• Influence and validate physical security and safety processes
• Participate in store response and emergency crisis situations
• Create security plans for in-store events
• Support your leader in educating teams on emergency preparedness and physical security procedures
• Develop, coach, and lead your team members to elevate their skills and expertise
• Anticipate staffing needs and support your direct leader to effectively talent plan
• Identify theft and shortage trends in your store
• Identify shortage risks in key areas and support your direct leader and leaders across the store to develop tactics that will reduce shortage and drive profitable sales
• Work a schedule that aligns to guest and business needs based on security and theft patterns
• Develop team schedules and adjust based on security and theft trends with leader validation
• Own the prevention, identification, and resolution of external theft incidents
• Resolve theft using good judgement and conducting apprehensions while adhering to policy and procedures
• Initiate, investigate, and resolve internal investigations as directed by AP leader in your market and/or your direct leader
• Educate store leadership on merchandise protection best practices and audit execution
• Implement and follow up on any operational changes as directed by your direct leader
• Support your direct leader to educate and support store teams on operational shortage priorities
• Order merchandise protection devices as needed to support the minimum standards for your store
• Communicate AP priorities to the team, peers, and leadership
• Build a relationship of trust and accountability with your leader and Store Director
• Maintain relationships inside and outside Target, including district and store leaders and law enforcement
• Ensure our teams and tactics maintain Target’s reputation
• Collaborate with retail organisation partners to analyse industry trends and enhance security for guests and team members
• Evaluate and recommend candidates for open positions and develop a guest-centric team at the direction of your direct leader
• Support team onboarding and learning, and close knowledge and skill gaps through training and experience
• Demonstrate a culture of ethical conduct and compliance
• Hold team members accountable to expectations set by your direct leader
• Maintain all required training
• Serve as first responder for in-store safety incidents
• Lead and demonstrate a culture of executing all best practices
• Demonstrate inclusivity by valuing diverse voices and approaches
• Lead and demonstrate a safety culture through modelling and recognising safe behaviours
• Execute safety program management routines
• Participate in legal proceedings as necessary to represent Target’s interests
• Model the execution of physical security processes
• Support merchandise protection strategies across the total store
• Address store needs
• All other duties based on business needs

What we are looking for:

• You enjoy interacting and helping others
• You thrive in a fast-moving, highly active and physically demanding role
• You are open to working a variable work schedule with varying hours, days, or shifts
• Must be at least 18 years old or older
• High school degree or equivalent
• Meet any state or local licensure and/or other legal requirements related to the position
• Previous retail and/or loss prevention experience preferred, but not required
• Ability to lead and hold others accountable
• Ability to communicate on multiple frequency devices and operate handheld scanners
• Work independently and as part of a team
• Manage your workload and prioritise tasks independently
• Welcoming and helpful attitude
• Effective communication skills