Description
For over 150 years, Deutsche Bank has been driven by its people to be the Global Hausbank for its clients.
The bank's deep understanding, insights, expertise, and passion help clients navigate a complex world across various divisions.
As a Commercial Assistant in the Advisory Center in Leuven, you will be responsible for delivering a professional client welcome and ensuring high-quality client management.
Responsibilities
- Deliver a premium client experience: create a warm, professional welcome and build lasting relationships based on trust and excellence.
- Ensure flawless execution: manage administrative follow-up with precision and maintain high standards of compliance and accuracy.
- Provide excellent client management: ensure first-line commercial follow-up with clients, onboard new clients, support online banking issues, resolve client queries, and contribute to building long-term relationships.
- Promote Deutsche Bank's offering: represent the bank's strategy, values, products, and services with conviction and enthusiasm.
- Stay ahead of market developments: stay up to date with developments in the banking sector and continuously build knowledge of the bank's products and services.
Skills
- Highly client-oriented and willing to go the extra mile to ensure an excellent client experience.
- Strong organisational and planning skills, able to work independently and switch easily between tasks.
- Team player with a proactive, flexible, and positive mindset.
- Attention to detail, working accurately with respect for procedures and guidelines.
- Proven ability to leverage AI tools to enhance productivity and optimise workflows.
- Bachelor's degree or equivalent experience, with experience in sales support or administration.
- Excellent command of Dutch and a good level of English.
Why join us?
- Join a leading international Private Bank.
- Work in a prestigious Advisory Center with strong growth ambitions.
- Be part of a high-performing, collaborative team.
- Develop expertise in a premium private banking environment.
- Contribute directly to client success and business growth.
- Benefit from a culture that values professionalism, trust, and excellence.
Well-being & benefits
- Emotionally and mentally balanced: support for dealing with life crises, maintaining stability through illness, and promoting good mental health.
- Physically thriving: support for managing physical health, including healthcare options and bike leases.
- Socially connected: a flat organisational structure with close collaboration and open communication between teams.
- Financially secure: an attractive remuneration package, including meal vouchers, hospitalization insurance, and group insurance.