Christmas Customer Assistant - Operations - Longbridge

Join our team at M&S as a Customer Assistant in Operations, you’ll be the backstage powerhouse of our stores. It’s a physically demanding, high-intensity role that keeps our stores running like clockwork.

You’ll be responsible for stock, deliveries, and all the vital behind-the-scenes work that ensures our shop floor stays full, clean, and ready for our customers to shop. You’ll work across the wider store where needed – always keeping up with the pace and demands of retail.

Key responsibilities include:

• Managing stock and deliveries efficiently
• Using digital tools to track deliveries and manage stock
• Working flexibly across the store as needed
• Being a team player and supporting colleagues

This is a part-time role with weekend and late-night shifts. Due to operational requirements, all successful candidates may be asked to work up to full-time hours in the weeks commencing 13th and 20th December.

M&S aims to be an inclusive organisation, trusted and admired by our colleagues, customers, and suppliers.