Description
We are seeking a Junior Order Entry Analyst to join our Commercial Experience team. As a Junior Order Entry Analyst, you will play a crucial role in ensuring operational excellence and customer experience by accurately and efficiently processing orders.
Responsibilities:
- Process orders in company systems
- Monitor and track order flow until completion
- Validate order information, including volumes, prices, and payment terms
- Collaborate with Commercial teams and support areas to obtain and correct necessary information
- Identify and resolve operational issues
- Develop controls, reports, and analyses to inform area decisions
- Support continuous improvement and automation initiatives
- Ensure adherence to procedures, policies, and service levels
- Contribute to achieving Customer Service area targets
Requirements:
- Bachelor's degree or higher, completed or in progress
- Intermediate or advanced Excel skills
- Strong analytical and detail-oriented mindset
- Organizational skills and ability to work in high-volume environment
- Effective communication and interpersonal skills
- Collaborative and problem-solving oriented profile
Preferred Qualifications:
- Previous experience in Customer Service, Order Administration, or related areas
- SAP knowledge
- Experience with EDI
- Familiarity with VBA, Python, or process automation
- Experience in consumer goods, industry, or high-volume order environments
What We Offer:
- Dynamic, collaborative, and inclusive work environment
- Opportunities for professional growth and development
- Exposure to continuous improvement projects and process transformation
- Interaction with experienced professionals and various business areas
- Career development opportunities in a global, recognized company
Our Culture: At Diageo, we value diversity and inclusion. We want everyone to feel they belong, contribute, and reach their full potential. Join our team and make a difference.