Description
By joining Sedgwick, you'll be part of something truly meaningful. It's what our 33,000 colleagues do every day for people around the world who are facing the unexpected.
The VP Workforce Absence Operations role is a key position that oversees the technical and operational functions for multiple offices. You will have direct operational responsibility for certain offices, handle staffing and training needs, and manage budget preparation and profit and loss management.
Key Responsibilities:
- Oversees overall operations management for all locations/offices within an area
- Establishes and ensures compliance to best practices, claims management services standards, state regulations, and client service requirements
- Establishes business plan with goals and objectives for the area and locations/offices
- Monitors and takes appropriate action on management reports relating to the area/office performance
- Assists with the coordination of sales and client service efforts
Additional Responsibilities:
- Performs other duties as assigned
- Supports the organization's quality program(s)
- Travels as required
Supervisory Responsibilities:
- Administers company personnel policies in all areas and follows company staffing standards and training recommendations
- Interviews, hires and establishes colleague performance development plans; conducts colleague performance reviews
- Provides support, guidance, leadership and motivation to promote maximum performance
Qualifications:
- Bachelor's degree from an accredited college or university preferred
- CPCU, ARM, AIM, and/or AIC certifications preferred
- Licenses as required
- Ten (10) years claims management experience or equivalent combination of experience and education including five (5) years supervisory experience
Skills & Knowledge:
- Strong technical claims knowledge
- Excellent oral and written communication, including presentation skills
- PC literate, including Microsoft Office products
- Leadership/management/motivational skills
- Analytical and interpretive skills
- Strong organizational skills
- Excellent interpersonal skills
- Excellent negotiation skills
- Ability to work in a team environment
- Ability to meet or exceed Performance Competencies
Work Environment:
- Clear and conceptual thinking ability; excellent judgment, troubleshooting, problem solving, analysis, and discretion
- Ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines
- Computer keyboarding, travel as required
- Hearing, vision and talking
Compensation:
- The range of starting pay for this role is $140,000.00 - $160,000.00 USD Annually
- A comprehensive benefits package is offered including but not limited to, medical, dental, vision, 401k and matching, PTO, disability and life insurance, employee assistance, flexible spending or health savings account, and other additional voluntary benefits