Description
The Manager, Business Processes, SOX Program is a key leader within PayPal's Internal Audit SOX function and is responsible for transforming the delivery of the company's global SOX business process audit program, driving a shift toward a more efficient, technology-enabled, and risk-focused approach.
This role will modernize how SOX is executed by leveraging data, automation, and AI, while serving as a strategic partner to the business and ensuring a high-quality, scalable control assurance framework.
Essential Responsibilities:
- Manage audit assignments, including drafting audit issues and reports, socializing findings with management, and soliciting feedback
- Facilitate issue tracking and validate closure of identified issues
- Develop and maintain professional working relationships with colleagues, business units, and support areas
- Stay updated on industry and business changes to inform audit plans, approaches, and risk assessments
- Evaluate the adequacy and effectiveness of internal controls for regulatory and technology risks
- Provide coaching, mentoring, and leadership to less experienced team members
- Identify regulatory and technology risks and act as a business partner to relevant teams
Additional Responsibilities & Preferred Qualifications:
- Oversee annual SOX planning, including risk assessment, materiality, scoping, and timeline governance
- Lead, mentor, and develop a high-performing SOX team
- Partner with external auditors to drive efficient, high-quality audits with minimal disruption
- Oversee and optimize co-sourcing partner model and performance
- Own and lead the end-to-end SOX lifecycle for business process controls (O2C, R2R, P2P, etc.)
- Act as the primary escalation point and decision-maker for complex control, audit, and accounting issues
- Oversee end-to-end deficiency lifecycle, including identification, evaluation, and remediation tracking
- Ensure internal controls are well-designed, scalable, and operate effectively across a complex, global environment
- Drive continuous improvement and rationalization of controls to reduce redundancy and increase reliance on automated controls
- Lead the development of SOX program reporting, including materials for Audit Committee, ensuring accuracy, consistency, and executive-ready messaging.
- Lead complex technical accounting and process risk assessments, especially in areas of judgment and estimation
- Anticipate and respond to business and system changes (e.g., new products, acquisitions, platform changes)
- Identify and implement opportunities to leverage AI, data analytics, and automation to reduce and improve risk coverage and precision
- Develop framework to assess and mitigate risks introduced by AI-driven processes
- Serve as a strategic advisor to Finance and business leaders on control design, process optimization, and risk trade-offs
- Lead SOX readiness efforts for new product launches, system implementations (ERP, financial platforms), and M&A integrations
- Provide forward-looking risk insights, not just retrospective testing
- Build strong partnerships across Finance, IT, Product, Legal, and Operations
- Communicate complex control and risk topics in a clear, concise, executive-ready manner
- Influence decisions at the Director, Senior Director, VP levels
- Set a high-performance bar, fostering accountability, innovation, and continuous improvement
- Attract and retain top-tier talent, building a pipeline of future leaders
- Drive a culture of ownership, curiosity, and operational excellence
Benefits: At PayPal, we're committed to building an equitable and inclusive global economy. We offer comprehensive, choice-based programs to support all aspects of personal wellbeing,physical, emotional, and financial,delivering meaningful value where it matters most.