Description
We are seeking a highly organised and enthusiastic Receptionist/Admin to join our team at Bridge House Medical Practice, a well-established training practice in London with over 9100 patients. As a key member of our team, you will be responsible for providing exceptional patient care and support to our clinicians and staff.
The successful candidate will be available for afternoon shifts, working 37.5 hours per week between 07:45 and 18:30, Monday to Friday. You will need to be flexible, hard-working, and able to multi-task in a fast-paced environment.
Main Duties:
- Answering calls and processing prescriptions
- Dealing with patient tasks and queries
- Processing patient administration, including SNOMED coding and typing letters via Docman10
- Managing new patient registrations and deductions
- Processing recall letters as requested
- Inputting data into patient healthcare records as necessary
- Supporting clinicians and the Practice Manager with general administrative tasks
Requirements:
- Excellent communication, administrative, and IT skills
- Previous experience in a similar position is preferable
- Ability to work flexibly and cover additional hours
- COVID vaccination is required to join the practice
About Us: Our practice aims to provide excellent, patient-centred care, with clinicians and patients working together to meet health and wellbeing needs. We offer a supportive and collaborative environment, with a team of GPs, practice nurses, healthcare assistants, and administrative staff.
Benefits:
- Competitive salary of £12.71 per hour
- Free parking available on site
Person Specification:
- Essential qualifications: GCSEs in English and Maths
- Excellent telephone manner and communication skills
- Ability to work under pressure and as part of a team
- Previous experience in a healthcare setting or dealing with the general public is desirable
DBS Check: This post is subject to a Disclosure and Barring Service (DBS) check.