Description
Organizations everywhere struggle with the costs and complexities of software solutions that promise to simplify their lives. Freshworks offers a different approach with its enterprise-grade solutions that are powerful, yet easy to use, and quick to deliver results.
As an Account Executive, Enterprise (SLED), you will play a pivotal role in expanding Freshworks' footprint within Higher Education institutions. This role focuses on engaging multiple stakeholders across colleges and universities, delivering customized ITSM and EX solutions, and empowering institutions to drive productivity and employee satisfaction through advanced software.
Key Responsibilities:
- Develop tailored ITSM and EX strategies for Higher Education clients
- Collaborate with diverse decision-makers to address unique challenges
- Build, maintain, and execute a robust sales pipeline
- Create and present compelling value propositions that align with institutional goals
- Partner with Marketing, Solutions Engineers, and Customer Success teams to create seamless experiences
QUALIFICATIONS:
- 5–8 years of proven success in SaaS enterprise sales
- Advanced knowledge of SaaS platforms and their role in driving institutional efficiency
- Hands-on experience with ITSM solutions and EX platforms
- Mastery in solution selling and pipeline management
- Strong analytical abilities to assess customer needs and provide tailored recommendations
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