Description
We are seeking an experienced IT Hardware Asset Manager to join Asda and take ownership of a newly created role at an exciting point in our asset management journey.
As part of a major investment in ServiceNow Hardware Asset Management (HAM Pro), you will have the opportunity to help design, implement, and embed new processes, controls, and ways of working across a large and complex technology estate.
This role requires on-site presence at Asda House in Leeds three days per week.
Responsibilities
- Owning the end-to-end lifecycle of IT hardware assets across the business
- Driving improvements in asset governance, controls, and compliance
- Leading the adoption and optimisation of ServiceNow Hardware Asset Management (HAM Pro)
- Ensuring accurate and auditable asset records are maintained across multiple systems
- Managing inventory, stockrooms, asset refresh programmes, and lifecycle planning
- Improving asset data quality and reconciliation across ServiceNow, CMDB, Procurement, and Finance systems
- Identifying opportunities to reduce costs through improved asset utilisation and reuse
- Producing reporting and insights to support operational and strategic decision-making
- Working closely with suppliers and internal stakeholders to embed best practice
- Providing day-to-day oversight of third-party asset management support resources
Requirements
- Significant experience in Hardware Asset Management or IT Asset Management
- Experience managing hardware assets within a large and complex organisation
- Strong understanding of hardware lifecycle management and asset governance
- Experience improving processes, controls, and data quality
- Experience supporting audit, compliance, and risk management activities
- Excellent stakeholder management skills, with the ability to work across both technical and business teams
- Experience working with ServiceNow HAM Pro or a similar enterprise asset management platform
Nice to Have
- Experience implementing or enhancing Hardware Asset Management tooling and processes
- ServiceNow experience, particularly within Hardware Asset Management
- ITIL Foundation certification
- ServiceNow CSA or CIS-HAM certification
- Experience working within a large retail, logistics, or multi-site environment
- ITAM certifications such as CHAMP, CSAM, or CITAM
Benefits
- Discretionary company bonus
- Company pension up to 7% matched
- Company Car allowance of £5,700
- 15% colleague discount in store and online
- Free access to wellbeing services such as Stream, 24/7 virtual GP, counselling, health and dental cash plans, and a 24/7 employee assistance helpline
- Asda Allies Inclusion Networks
- Excellent parental leave policies