Description
Across government, the success of digital and technology programmes depends not only on strategy and delivery leadership, but also on strong operational support and effective coordination.
Ofgem is on a significant transformation journey. Within the Digital, Data and Security Services (DDSS) directorate, we are delivering a broad portfolio of digital, data and AI initiatives while maintaining essential services and infrastructure.
As a Digital Project Support Officer, you will play an important role in supporting the successful delivery of digital projects. Working closely with Delivery Managers and Portfolio colleagues, you will help ensure that projects are well-organised, properly tracked and aligned with the Delivery Excellence Framework.
Responsibilities:
- Supporting planning and scheduling activities, helping to establish and maintain project timelines, milestones and dependencies.
- Assisting in monitoring project progress, producing reports and maintaining delivery controls to provide clear visibility of performance.
- Managing key project documentation, ensuring files are organised, accurate and maintained using appropriate version control practices.
- Supporting the organisation and facilitation of project meetings, including preparing materials and capturing actions.
- Maintaining stakeholder logs and supporting effective stakeholder engagement, escalating issues where appropriate.
- Assisting with financial tracking, monitoring project spend and providing inputs to support business case development and financial reporting.
- Maintaining risk and issue logs, ensuring they are up to date and that risks are escalated and managed appropriately.
- Using digital tools and data to collect, analyse and present information that supports project tracking and decision-making.
- Supporting adherence to governance processes and the Delivery Excellence Framework across projects.
Requirements:
- Experience working in a Project Support or PMO role, ideally within a digital or technology environment.
- Strong organisational and administrative skills, with attention to detail.
- The ability to manage multiple tasks and priorities effectively.
- Good communication and stakeholder engagement skills.
- An interest in digital delivery and a willingness to learn and develop.
Benefits:
- Salary of £26,694 - £33,916 per year.
- Contribution of £7,733 towards Civil Service Defined Benefit Pension scheme.
- Up to 30 days annual leave.
- Excellent training and development opportunities.
- Flexible working hours and family friendly policies.
- Restaurant and subsidised gym (London only).
- Interest-free season ticket loan.