Description
We are currently seeking an experienced professional to join our team in the role of Business Analyst. In this role, you will manage analysis activity across one or more projects, programmes, or value streams to support agreed change outcomes.
Responsibilities:
- Manage analysis activity across one or more projects, programmes, or value streams to support agreed change outcomes
- Capture, translate and clarify business requirements with clear traceability to outcomes and benefits
- Document and interpret business and IT processes to support solution design and delivery planning
- Evaluate customer journeys and product functionality to identify improvements and inform solution options
- Partner with business, technology and digital teams to define solution options and recommend the best-value approach
- Coordinate Change & Implementation activity including User Acceptance Testing, training and communications support
- Surface delivery risks and issues early and coordinate actions to remediate or escalate appropriately
- Share learnings and best practice across change teams to strengthen ways of working and continuous improvement
Requirements:
- Demonstrate strong communication skills across a range of stakeholders
- Build effective working relationships with business, technology and cross-functional partners
- Apply critical thinking and structured problem-solving to evaluate options and recommend outcomes
- Plan change activities and manage risks to support safe deployment and adoption
- Show understanding of change methodologies and how they support iterative delivery
- Bring experience capturing and documenting clear, traceable business requirements
- Apply practical judgement to balance detail with pace in a delivery environment
- Show understanding of the retail financial services industry