Description
As a Senior Enterprise Sales Engineer, you’ll serve as a trusted technical advisor and strategic partner to both customers and Sales.
You’ll lead complex technical evaluations, align solutions to business outcomes, and help shape deal strategy in high-impact opportunities.
This role goes beyond delivering demos - you’ll own the evaluation experience end-to-end, influence key stakeholders, and help drive successful outcomes across enterprise accounts.
Responsibilities
- Work with your AE to generate pipeline, including validating spokes, aligning messages to target personas, working the customer's technical organisation through your own network, and meeting customers where they are: conferences, meetups or on-site.
- Lead customer discovery to uncover technical challenges, business goals, and success criteria, then translate those needs into tailored Datadog solutions and measurable business outcomes.
- Deliver engaging product demos, technical presentations, solution workshops, etc. that connect platform capabilities to customer outcomes for diverse stakeholder audiences, including executives.
- Full ownership of the technical evaluations (POVs) end-to-end: scoping use cases and requirements, defining competitive success criteria, building a project plan with clear timelines, and holding all participants accountable to the process.
- Identify, develop, and leverage technical champions across multi-stakeholder environments, building a structured plan for champion cultivation and influence throughout the deal cycle.
- Contribute to product direction through active participation in structured product and engineering field feedback sessions, bringing field insights and prospect input to PM and engineering teams.
- Drive operational excellence by ensuring activity, deal progress, and customer interactions are accurately documented and up to date in related systems.
- Contribute to team enablement by mentoring peers, sharing best practices, and creating reusable assets that scale knowledge across the region.
Requirements
- 7+ years of experience in Sales Engineering, Solutions Engineering, or a technical customer-facing role within an enterprise environment.
- Skilled at influencing and adapting communication across technical, business, and executive audiences.
- Advanced background in public cloud (AWS, Azure, GCP), Kubernetes, APM/tracing, security, developer experience, observability.
- Strong communication skills, with the ability to explain technical concepts to a range of audiences.
- Resilient in the face of sustained non-response.
- Actively coachable.
- A consultative, outcome-oriented approach to problem-solving and customer engagement.
- Comfortable operating where attempts are scarce.
- Experience mentoring peers or contributing to team enablement initiatives.
- Demonstrated capability of utilizing AI tooling and scaling it.
- Growth mindset of embracing change and being curious.
- Willingness to travel as needed to support customer engagements, multi-day onsites, and industry conferences in person.
Benefits and Growth
- Best-in-breed onboarding.
- Generous global benefits.
- Intra-departmental mentor and buddy program for in-house networking.
- New hire stock equity (RSUs) and employee stock purchase plan (ESPP).
- Continuous professional development, product training, and career pathing.
- An inclusive company culture, able to join our Community Guilds and Inclusion Talks.