Description
Howden Ireland, part of the global insurance intermediary group Howden, is seeking a Team Leader for its Personal Lines division based in Kill. The successful candidate will manage an administration and renewals team, ensuring efficient post management, renewal process management, and internal audits.
Key Responsibilities:
- Implement changes to achieve continuous improvement in process, workflow, and cost reduction
- Manage all Personal Lines incoming and outgoing post, and distribution of post to relevant handlers
- Oversee the service delivery for the Premium Finance book
- Ensure team targets and objectives are achieved
- Lead, manage, and motivate direct reporting staff through monthly 1:1 and annual PDR discussions
- Carry out individual performance management to maintain and improve productivity and quality
- Liaise with HR on any people-related issues
- Develop the team through professional qualifications and continuous learning
Requirements:
- Minimum 3 years' experience in an Account Handling role within insurance
- CIP qualified or MDI
- Ability to motivate and manage teams through effective leadership style with a proven track record
- Excellent technical product knowledge within the personal lines insurance market
- Proficient in negotiating terms and conditions to achieve favourable outcomes
- Excellent client relationship skills
What we offer:
- A career that you define
- Support and resources to help you succeed
- Opportunities for professional growth and development