Description
We are seeking a Permanent Crew Officer to join our Operations Department, specifically within the Planning & Rostering department.
As a key member of our team, you will be responsible for designing and adapting the commercial transport plan for the Eurostar service and managing the staff required for its implementation.
Main Tasks:
- Personnel Scheduling: Manage staff orders, adapt service schedules, and provide backup support to ensure coverage in Belgium and Paris.
- Monitoring & Reporting: Track attendance, validate service logs, update reports, and ensure data accuracy in TAM TAM.
- Resource Logistics: Manage bookings, transportation, and emergency equipment; coordinate with Co Thalys during crises.
- Support Operations: Assist Crew Dispatchers during disruptions and ensure smooth communication between teams.
- Crisis Adaptation: Help adjust transport plans and secure extra resources during unexpected events.
Requirements:
- Fluency in French and Dutch; English and German are an asset.
- First experience in the railway sector.
- Outstanding interpersonal skills.
- Ability to work in shifts, including weekends.