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From the employer's careers site First seen 1 Nov 2026

Contact Engineer – Hydroconversion

Shell Scotford full-time

The employer hasn't listed a salary.

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Description

Shell is seeking a Contact Engineer – Hydroconversion to join its team in Scotford.

The Contact Engineer (CE) provides process engineering support to the 24x7 Production organisation to ensure excellence in Process Safety, Reliability, Margin/Energy Optimisation, and Cost Management. The CE works very closely with the Production Specialist to provide technical assurance to unit operations and ensure production plan delivery.

In addition, the CE plays a key role in Continuous Improvement, Project Development, and Turnaround Planning and Execution. The current CE assignment is to support the Upgrader North Residue Hydroconversion (RHC) Unit focusing on the short-term delivery of the asset. As a senior member of the Hydroconversion team, the CE is expected to provide technical leadership, mentorship, and coaching to other engineers and technical staff.

Responsibilities

  • Works closely with operations team, leveraging their expertise and frontline experience to identify and resolve operational challenges
  • Provides technical expertise and guidance to ensure designated process units are operated in a safe, environmentally sound and reliable manner in accordance with the license to operate and the defined safe operating envelope
  • Provide technical assurance and support for Management of Change (MOC) processes
  • Identify and implement process optimisation opportunities to improve energy efficiency, operating costs, throughput, and margin performance
  • Lead complex troubleshooting efforts and conduct root cause analyses to resolve process and reliability issues
  • Provides technical leadership and support to turnaround and major maintenance activities
  • Provide off-hours technical support during plant upsets, emergencies, and critical operational events as required

Requirements

  • The candidate must have legal authorisation to work in Canada on a full-time basis
  • Bachelor's degree in chemical engineering
  • Professional Engineer (P.Eng.) designation and registration with APEGA
  • Minimum of 8 years of relevant experience in the refining, upgrading, or petrochemical industry
  • Demonstrated expertise in process engineering, troubleshooting, process optimisation, and root cause analysis
  • Ability to effectively manage competing priorities and work within a dynamic operating environment
  • Willingness and ability to provide after-hours support when required

What we offer

  • Progress as a person as we work on the energy transition together
  • Continuously grow the transferable skills you need to get ahead
  • Work at the forefront of technology, trends, and practices
  • Collaborate with experienced colleagues with unique expertise
  • Achieve your balance in a values-led culture that encourages you to be the best version of yourself
  • Perform at your best with a competitive starting salary and annual performance-related salary increase; our pay and benefits packages are among the best in the world
  • Take advantage of paid parental leave, including for non-birthing parents
  • Join an organisation working to become one of the most diverse and inclusive in the world
  • Grow as you progress through diverse career opportunities in national and international teams
  • Gain access to a wide range of training and development programs

Skills

Required

Ready to apply?

You apply with the employer directly. Their original posting is here: https://shell.wd3.myworkdayjobs.com/en-US/ShellCareers/job/Scotford---Refinery/Contact-Engineer---Hydroconversion_R213507

Apply on Shell