Description
As a Visitor Centre Welcome Volunteer at WWT Caerlaverock, you will help create a positive experience for visitors.
By providing excellent customer service and encouraging visitor engagement, you'll support WWT's conservation work and inspire people to connect with wetlands and the wildlife they protect.
This is a great opportunity to meet people, build confidence and customer service skills, and become part of a friendly team.
You'll learn about wildlife and conservation, gain experience using a till system, and help visitors enjoy a day out in a beautiful wetland environment.
Volunteers are essential to the WWT team, and you'll receive a warm welcome, full induction and training, and the necessary equipment and uniform.
Main tasks
- Welcoming visitors to the centre
- Answering visitor queries
- Processing admissions and donations
- Sharing information about the reserve and recent wildlife sightings
- Maintaining the self-service drinks station
- Supporting the visitor services team with daily activities
About You No previous experience is required, but a willingness to learn new skills is important.
This role suits you if:
- You're friendly and approachable with a positive attitude
- You enjoy interacting with a wide range of people
- You can work independently and as part of a team
- You have an interest in wildlife and conservation
General notes
- We're looking for volunteers available one day a week on Thursdays, Fridays, or Saturdays.
- This role isn't suitable for people under 18 years.