Staff Content Designer

At Harvey, we're transforming how legal and professional services operate by combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise.

As Harvey's first Content Designer, you'll shape how people understand, interact with, and trust our product. You'll lead content design across interfaces and AI responses, defining everything from terminology and interaction patterns to how Harvey expresses itself.

Working closely with product designers, engineers, PMs, and AI researchers, you'll bring clarity and consistency to experiences across the Harvey ecosystem. You'll lay the foundations for our content practice and develop the tools and guidance that help teams put content principles into practice as they design and ship.

We're looking for someone who combines strong writing craft with systems thinking and a clear point of view on AI experiences.

Responsibilities:

• Define Harvey's voice, tone, and content principles across interfaces and AI responses.
• Lead content design of key experiences, from initial concept through polished execution.
• Develop AI-assisted tools and guidance that help teams apply content standards as they build.
• Champion a high design bar, helping the team make thoughtful, intentional decisions at every step.

Requirements:

• 8+ years in content design, UX writing, or content strategy, with a portfolio that demonstrates your best work.
• Ability to translate complex concepts into clear, intuitive language for expert audiences.
• Deep understanding of voice, tone, and content systems, with a strong sense of writing craft.
• Ability to design AI experiences and use AI-assisted tools to scale content quality.
• Ability to move between content details and broader strategy, building a content practice while maintaining a high pace of execution and quality bar.
• Ability to clearly articulate system decisions and tradeoffs to designers, engineers, and cross-functional partners.
• Strong opinions, loosely held, being comfortable challenging conventions and evolving best practices as the discipline changes.
• Comfort operating in ambiguous problem spaces and bringing structure where it doesn't yet exist.
• Excellent communication and storytelling skills to articulate content decisions and rationale.

Compensation: $195,500 - $264,500 USD depending on your location.