Description
Zscaler is seeking a Rapid Response, Partners Senior Communications Manager to join its team. This hybrid or remote role reports to the Director of AI, Product Communications on the Corporate Communications team.
The successful candidate will drive Zscaler's real-time narrative during breaking news, build a scalable Partner communications program, and develop analytical frameworks to connect communications outcomes to business impact and pipeline.
Key responsibilities:
- Monitor industry breaking news, emerging threats, and competitive developments in real-time to rapidly develop and syndicate company perspective
- Build and maintain a rapid-response playbook, executive quote bank, and streamlined approval workflows with SMEs, executives, and agency partners
- Pitch reactive commentary, bylines, statements, and social content to key press covering breaking industry events
- Build a Partner communications machine, partnering with Partner Marketing to highlight Zscaler’s partners, amplify strategic partnerships, and scale the program globally
- Track and analyze share of voice (SOV) against competitors and industry benchmarks using comms analytics tools
- Own the cadence, content, and executive presentations for quarterly business reviews (QBRs), connecting Corporate Communications program effectiveness directly to pipeline and revenue impact
Requirements:
- 8+ years of experience in PR, communications, or comms operations, ideally in B2B tech or cybersecurity
- Proven track record of developing, securing approval for, and pitching reactive content within hours of breaking news
- Demonstrated experience using measurement platforms and comms analytics tools to evaluate media effectiveness
- Experience building and scaling communications programs
- Strong analytical skills with experience building business cases, tracking pipeline impact, and presenting QBRs to executive leadership
Preferred qualifications:
- Demonstrate a proven ability to leverage AI technologies and workflows to drive measurable operational efficiency
- Experience leading partner communications between vendors
- Previous experience working in fast-moving PR, communications, or newsroom environments
- Direct experience in cybersecurity or another fast-moving, threat-driven industry
The base salary range for this full-time position is $150,500-$215,000 USD. Zscaler offers comprehensive benefits, including various health plans, time off plans, parental leave options, retirement options, education reimbursement, and in-office perks.