Description
Job Overview
We are seeking a Consumption Value Manager, AI & API Solutions to join our team at Salesforce. You will play a crucial role in leading the charge in the Agentic Era, building deep specialism in Agent Fabric , the governance and orchestration layer that lets AI act safely and effectively inside the enterprise.
The Mission
At Salesforce, we believe AI is only as powerful as the trusted context that supports the actions it takes. You will be responsible for turning the foundation of MuleSoft's integration and API backbone into governed, orchestrated, real-world business results.
The Role: Value Ownership & Technical Partnership
As a Consumption Value Manager, you will own the business outcomes of MuleSoft adoption across your accounts, working in close technical partnership with the customer's own teams and building enough yourself to speak their language. You will use your experience and leading AI tools to build and nurture relationships directly with customers, across Salesforce and the ecosystem.
Your Impact
- Proactive Stewardship: You'll manage a set of accounts, balancing and prioritising your time to build a range of relationships, gather key insights and deliver business impact
- Innovation: Your use of Data & AI tools to monitor consumption patterns across your accounts enables you to proactively identify opportunities and mitigate risks
- Show not Tell: You'll be hands-on with the various products, leading demos and building proof-of-concept projects to demonstrate how to solve new business problems
- Hands On Depth: Beyond demos, you'll build real fluency in MuleSoft's solutions including Agent Fabric , understanding the governance and orchestration detail well enough to guide the conversation and understand when to dig-in versus bringing in the right specialist
- Value Realisation: Turn technical potential into business outcomes
- Business Partnering: Act as a strategic consultant to sales leaders, providing holistic insights into account health and territory trends to ensure sustainable commercial relationships
- Lead the Ohana: Work in a highly supportive environment where you help "write the manual" for this new phase of growth, adopting and sharing best practices across a diverse, global team
Who You Are
We are looking for people who balance a high bias for action with deep empathy for the customer journey.
- The Systems Thinker: You have a proven track record (typically 5-7+ years) in customer-facing solutioning or consulting
- The Do-er: You bring demonstrated hands-on depth in a related discipline , Agentic technical capabilities such as AI agent orchestration, LLM governance/guardrails or MCP and A2A
- Customer-First: You want to influence outcomes and see them through to fruition
- The Insight Specialist: You are comfortable with data and metrics, but your real strength is translating that information into a compelling narrative
- The Collaborative Influencer: You are comfortable working across virtual teams
Benefits
No benefits mentioned.