Description
We are seeking a Senior Product Designer to join our team at Snowflake, specifically on the Observe by Snowflake product. As a Senior Product Designer, you'll own the experience for some of the most high-stakes, technically complex workflows in enterprise software.
The kind of work you'll be doing directly affects whether an incident takes 15 minutes or 3 hours to resolve. Your users are SREs and platform engineers debugging critical failures at 2am.
This isn't a specs-execution role. You'll partner as a peer with product and engineering, shape design culture on a team being built from scratch, and help define what world-class observability UX looks like.
Responsibilities
- Own end-to-end design for one or more Observe surfaces: AI SRE, APM, Metrics, Log/Trace Explorers, dashboards, or onboarding
- Define interaction models for complex observability workflows; incident investigation, root cause analysis, service maps, and AI-assisted troubleshooting
- Prototype early and often using AI-enabled tools to validate ideas quickly and iterate with engineering
- Partner with PM and engineering as a peer in shaping product direction, not just executing on specs
- Contribute to and evolve Observe's design system and shared interaction patterns
- Present work clearly to cross-functional stakeholders and incorporate feedback without losing design integrity
- Help raise the bar for product design
- Keep abreast of competitor products and trends; perform competitive and comparative analysis to understand existing patterns
Requirements
- 5+ years of product design experience working on complex, data-heavy or developer-facing products
- A strong eye for design, with deep care for layout, motion, affordances, and visual polish
- A design portfolio that showcases your ability to design software that is beautiful, powerful, and intuitive
- Comfort designing for technical users and engaging with engineers on implementation tradeoffs
- Experience with AI-native surfaces: chat interfaces, agent-driven workflows, or explainability and trust patterns
- A prototype-first mindset; you'd rather show it than describe it
- Strong communication skills and the ability to articulate design decisions to PMs, engineers, and leadership
Bonus Points
- Background in or deep familiarity with observability, monitoring, or incident response workflows
- Experience designing CLI-adjacent or developer tooling surfaces
- Familiarity with Observability tools
- Prior experience at a startup or acquisition-stage product team
- You have a deep desire to make things feel good, look awesome, and work great!
Compensation
- $173K – $248.4K