Description
Grab is Southeast Asia's leading superapp, offering various services including food delivery, financial management, and transportation.
As a Senior Product Designer on the Payments team, you will own Product Design outcomes, practice and quality for a cross-functional Problem Space Team, with influence on adjacent teams.
The Payments team at Grab is dedicated to crafting a seamless and unified payment journey for all users - whether online or offline.
Critical Tasks:
- Own Product Design outcomes in a problem space team, effectively and engaging in with the team and their stakeholders; with growing influence on adjacent teams.
- Ensure we design the right experiences - aligning stakeholders to achieve balanced business-driving user-centeredness.
- Effectively explain rationales, insights, processes and standards in a compelling and engaging manner to stakeholders.
- Own team discovery discussions, workshops and problem exploration activities, facilitating collaboration and idea generation within the team.
- Own solution discovery and delivery in your problem space team.
- Apply design-thinking frameworks and user-centered principles to guide the team in exploring the problem space.
- Design impactful new product experiences and features; creating end-to-end flows for complex user experiences.
- Demonstrate consistent, engaging, impactful interaction design by the application of human factors and HCI to complex problems.
- Contribute to the design system by owning and documenting new components and/or enhancements to existing components.
- Leverage prototyping to ensure delivery of seamless and delightful experiences.
Qualifications:
- 4+ years of experience, with a portfolio demonstrating design process, shipped work, and influence.
- Experience working on cross-functional product teams.
- Strong fundamentals in interaction and visual design craft and practice.
- Experience coaching others in interaction design, visual design, or prototyping.
- Proficiency in mobile and front-end web standards, development, and tools like Figma, Protopie, After Effects.
- Experience in Service Design, User Research, Front-end Development, Accessible Design, or Design Systems is advantageous.
Life at Grab: We care about your well-being at Grab, here are some of the global benefits we offer:
- Term Life Insurance and comprehensive Medical Insurance.
- GrabFlex, to create a benefits package that suits your needs and aspirations.
- Parental and Birthday leave, and Love-all-Serve-all (LASA) volunteering leave.
- Confidential Grabber Assistance Programme.
- FlexWork arrangements such as differentiated hours.