Description
We are seeking a Customer Assistant to join our team at Sainsbury's Supermarkets Ltd in Ferndown, Dorset. As a Customer Assistant, you will be responsible for providing excellent customer service, supporting colleagues, and maintaining a clean and tidy store environment.
Job Responsibilities:
- Provide thoughtful, friendly, and helpful service to customers
- Assist customers with queries and resolve issues promptly
- Maintain a clean and tidy store environment, including shelves and stock areas
- Support colleagues and work as part of a team to achieve sales targets
- Use digital tools to enhance customer experience and improve efficiency
Requirements:
- Friendly and welcoming demeanor with a genuine enthusiasm for helping customers
- Ability to thrive in a fast-paced, physical, and high-energy environment
- Committed team player with a willingness to support colleagues and take on new challenges
- Flexibility and willingness to work across the store
- Open to learning and developing new skills
Benefits:
- Discount card offering 10% off at Sainsbury's, Argos, Tu, and Habitat, increasing to 15% discount at Sainsbury's every Friday and Saturday
- Holiday entitlement based on hours worked
- Enhanced Family Leave policies, including maternity, paternity, and adoption support
- Pension and life cover, with a matching pension contribution of 4-7.5%
- Sainsbury's share schemes, allowing employees to buy shares at discounted prices
- Other retail savings, including discounts on eating out, holidays, and at other retailers
- Physical wellbeing programs, such as cycle-to-work schemes and reduced-price gym access
- Mental wellbeing support, including 24/7 access to an Employee Assistance Programme and online wellbeing platform
- Financial support, including interest-free season ticket loans and affordable loans