Description
Grafana Labs is seeking a Solutions Engineer to join their Commercial Solutions Engineering team. The ideal candidate will have 5+ years of technical pre-sales experience, preferably with Open Source technologies or in the Metrics/Monitoring space. The role involves partnering with the Sales team to articulate the Grafana value proposition, owning technical engagement with customers, and delivering product and technical presentations.
Responsibilities:
- Join as an early member of a high-growth team working together to solve technical and customer problems
- Partner with the Sales team to articulate the overall Grafana value proposition, vision, and strategy to customers
- Own the technical engagement with customers and help to close high-velocity opportunities through advanced competitive knowledge, technical skill, and credibility
- Deliver product and technical presentations to potential and existing customers
- Proactively communicate with customers and internal teams to provide a feedback loop on products and the competitive landscape
- Drive product conversations based on need and problems learned during customer interactions
- Work with the team to enhance documentation, write blog posts, record videos, contribute knowledge base articles, and create other public and internal enablement material
Requirements:
- Ideally located on the East Coast
- 5+ years of technical pre-sales experience, ideally with Open Source technologies, or in the Metrics/Monitoring space
- Strong judgment, collaboration, and leadership skills
- First-class written and oral communication skills
- Ability to work and collaborate with an international team
- Technical mindset and desire to grow technically
Compensation & Rewards:
- OTE compensation range: $182,000 - $226,000
- Restricted Stock Units (RSUs) included
Why You'll Thrive at Grafana Labs:
- 100% Remote, Global Culture
- Scaling Organization
- Transparent Communication
- Innovation-Driven
- Open Source Roots
- Empowered Teams
- Career Growth Pathways
- Approachable Leadership
- Passionate People
- In-Person onboarding
- Balance is Key