Non-US Accredited Foreign Graduate

As a Non-US Accredited Foreign Graduate, you will play a critical role in delivering CVS Health's purpose, modeling its values, and demonstrating genuine care for patients. You will complete a mixed modality learning plan, including a curated learning experience that utilizes your pharmacy knowledge and skills. Your goal is to complete the required US Internship hours within 18 months and become skilled in diverse patient care, practice management, leadership, and education.

Responsibilities:

• Ensure patient safety and pharmacy professional practice
• Manage inventory, workflow, and customer service
• Lead with empathy and compassion for patients, customers, caregivers, and colleagues
• Support the pharmacy manager in motivating and developing pharmacy support staff
• Identify business opportunities and implement solutions to drive growth and improve performance
• Adapt to change and seek new ways to grow and deliver better outcomes

Primary Job Duties & Responsibilities: Customer Service

• Greet customers in a courteous and professional manner
• Assist customers with questions and concerns
• Answer telephone calls with a warm and friendly greeting
• Perform approved register transactions
• Engage with customers to create personalized moments

Regulatory

• Maintain customer/patient confidentiality according to HIPAA and company standards
• Comply with all federal and state laws, rules, and regulations
• Meet requirements for state and federal licensure within an appropriate timeframe

Pharmacy Operations

• Adhere to CVS workflow and ensure standards are maintained
• Process prescriptions, including translation of SIG codes and product selection
• Resolve third-party rejections and complete manual claim forms
• Access, input, and retrieve necessary information from the workstation
• Maintain in-stock inventory and assist with putting away drug orders

Counseling under the direct supervision of a licensed pharmacist:

• Offer to counsel and direct customers to pharmacists if necessary
• Field medical questions when appropriate
• Communicate and interact with healthcare professionals to provide optimal care

Leadership

• Communicate with Field Management and Corporate as needed
• Participate in all required store operational meetings
• Support maintaining a clean, organized, and professional pharmacy department
• Coordinate and implement the training and development of Pharmacy Support Staff

Education:

• High School Diploma or General Equivalent Development (GED)
• Doctorate (PharmD) or equivalent Pharmacist degree from a Non-US accredited school of pharmacy
• Active Pharmacy Intern license in the state where the district is located

Prior Relevant Work Experience:

• Required: 0 to 3 years
• Preferred: 3 to 5 years

Essential Qualifications, Essential Functions & Preferred Qualifications:

• Foreign Graduate from a Non-US Accredited college or school of pharmacy
• Pharmacist licensure in the state in which the position is based within 120 days of completion of US Intern hours
• Strong communication and presentation skills