Description
The role of the Discharge Coordinator is to support Ward Sisters in delivering a high-quality, patient-focused experience by providing flexible, reliable administrative and operational support.
This includes assisting nursing teams in maintaining accurate discharge records and ensuring that discharge processes are safe, effective, and completed in a timely manner, thereby supporting the reduction of patient length of stay.
The role requires excellent interpersonal, communication and organisational skills, with the ability to work collaboratively across multidisciplinary teams.
Main duties of the job
The Discharge Coordinator will play a key role in facilitating safe, effective and timely patient discharge, with a clear focus on reducing avoidable delays and length of stay.
The post holder will work proactively with the multidisciplinary team, including ward staff, discharge lounge, Site Practitioners, allied health professionals, and external partners such as Social Services, Primary Care and GPs, to ensure robust and co-ordinated discharge planning from admission through to discharge.
The post holder will ensure that patient journey boards/whiteboards are consistently accurate and up to date, proactively identifying and escalating any potential delays that may impact discharge pathways.
They will take ownership of monitoring discharge progress, supporting early identification of barriers and driving actions to mitigate delays.
In supporting the effective running of the ward, the Discharge Coordinator will undertake key administrative and coordination tasks that directly contribute to safe and timely discharge.
This includes completing and maintaining discharge planning documentation, liaising with external agencies, coordinating with families and carers, arranging transport, and working closely with therapy teams such as occupational therapy and physiotherapy to ensure all discharge requirements are met without delay.
Benefits
- Agenda for Change pay scheme
- Band 4 salary: £33,262 to £36,027 a year, inclusive of High Cost Area Supplement pro rata
- Permanent, full-time contract