Description
We are seeking a Patient Administrator to join our team at The Chiltern Hospital in Great Missenden and The Shelburne Hospital in High Wycombe.
As a Patient Administrator, you will play a crucial role in ensuring the smooth running of the patient administrative process throughout the patient journey.
Responsibilities:
- Contribute to the efficient management of patient administrative processes
- Ensure adherence to Circle Health Group's best practice process maps
- Handle patient queries in a professional and efficient manner
- Manage incoming and outgoing mail
- Approve electronic bookings and update booking records
- Maintain knowledge of Health and Safety at Work Act and ensure compliance
- Comply with all relevant mandatory training
Requirements:
- Maths and English GCSE at grades A to C or equivalent functional skills level 2
- Proficient in using a PC, including software and systems
- Basic financial awareness
- Previous administration experience in a private healthcare environment is beneficial
Availability:
- Bank role working on an "as and when required" basis
- Must be available to work across both sites with flexible hours (07:00-22:00, Monday-Friday) and occasional weekends
Salary: £12.71 per hour