Description
The Cisco Secure Client Quality Assurance team delivers secure, reliable, and high-quality endpoint security solutions across desktop and mobile platforms. The team plays a critical role in Cisco’s broader security portfolio by ensuring products meet the highest standards for performance, usability, and protection for enterprise customers worldwide.
Lead the quality assurance strategy and execution for Cisco Secure Client across desktop and mobile platforms to improve product security, reliability, and customer trust. Drive the adoption of AI-enabled testing frameworks, automation tools, and validation methodologies to enhance product quality and accelerate release confidence. Collaborate with engineering, product management, support, and cross-functional stakeholders to align quality goals with customer needs and business priorities. Mentor QA engineers and guide technical excellence across automation, AI/ML validation, and continuous improvement initiatives. Represent the QA organization as a trusted partner and advocate for quality best practices, responsible AI integration, and scalable endpoint security solutions.
Minimum Qualifications
- 10+ years of experience in software quality assurance, cybersecurity, cloud, IT, or related technical fields
- Leadership experience - leading one or more teams.
- Bachelor’s degree with 10+ years of related experience, Master’s degree with 8+ years of related experience, or PhD with 5+ years of related experience
- Experience testing desktop and mobile applications, including automation frameworks and AI/ML-based testing tools
- Experience developing QA strategies, test plans, and validation processes for enterprise software products
- Experience with QA automation methodologies, performance testing, defect tracking, and CI/CD environments
Preferred Qualifications
- Knowledge of AI, machine learning, endpoint security, networking, identity, and zero trust technologies
- Experience supporting endpoint security products and platforms at enterprise scale
- Ability to influence cross-functional teams and senior stakeholders on QA strategy and AI-enabled testing initiatives
- Experience providing technical guidance on AI integration, automation, and quality assurance best practices
- Understanding of AI model validation, security compliance requirements, and customer quality expectations
Benefits
- Medical, dental and vision insurance
- 401(k) plan with a Cisco matching contribution
- Paid parental leave
- Short and long-term disability coverage
- Basic life insurance
- Paid time away (vacation, holidays, sick time)
- Optional 10 paid days per full calendar year to volunteer