Description
We are seeking a Senior Associate to support our South-central team in New Orleans. As a Senior Associate, Market Engagement Lead - Community Impact & Investment, you will play a critical part in translating community insights into market strategies and philanthropic investments that align with Capital One's business priorities and community impact goals.
Gathering Market Intelligence
- Conduct research and market scans to identify, analyze, and vet possible partners across a variety of community organizations, including social and nonprofit organizations.
- Engage with partners and nurture relationships to understand how Capital One supports community needs and moves the needle on socioeconomic mobility.
- Work collaboratively with colleagues across CI&I to monitor and evaluate risks.
Transforming Market Intelligence Into Tangible Impact
- Deliver compelling content: Create presentations and reports to bring market insights to CI&I, Global Enterprise Affairs, and other business lines to inform decision-making.
- Collaborate on proposals: Partner closely with your market team, peers on our analytics program team, and other business lines to draft proposals for new market investments.
- Portfolio and process management: Manage and evaluate the relationships with the existing portfolio of New Orleans region community partners and their associated grants.
- Reporting: Drive reporting for the New Orleans region to monitor Capital One's community presence, sentiment, and the extent to which we are mobilizing COF resources (time, talent, dollars) to the place of most compelling community need.
- Using data to problem-solve: Use data to understand challenges and proactively recommend solutions.
- Tell the strategy story: Use adaptive communication to tell the story of Capital One's Northeast region investment strategy to different audiences.
- Support strategic initiatives: Support strategic initiatives on behalf of Market Engagement.
Requirements
- Bachelor's degree or military experience
- At least 2 years of experience in project management, process management, project delivery, or a combination
- At least 1 year of experience managing products or programs within community impact, public affairs, external engagement, or social impact
- At least 1 year of experience leveraging data and metrics to identify problems and assess program effectiveness
Preferred Qualifications
- Project Management Professional (PMP), Lean, Agile, or Six Sigma certification
- At least 1 year of experience working in a for-profit company
- At least 2 years of experience working with nonprofits or startups on social impact projects
- Experience in budget management, process optimization, or building scalable workflows
- Experience working in financial services, technology, government, nonprofit, or other regulated industries
- Strong communication and presentation skills, with a focus on clarity, tailoring content to specific audiences, and data-backed storytelling
- Demonstrated proficiency in utilizing GenAI applications to solve business problems, analyze data sets, or automate routine processes.
Salary Range: $87,700 - $100,100 per year
Benefits: Capital One offers a comprehensive, competitive, and inclusive set of health, financial, and other benefits that support your total well-being.