Description
By joining Sedgwick, you'll be part of something truly meaningful. It's what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there's no limit to what you can achieve.
As a Claims Adjuster, you will be responsible for investigating, evaluating, and quantifying insurance claims. You will determine and provide recommendations with respect to coverage, liability, and quantum, within the terms of the policy.
Key responsibilities:
- Manage and adjust assigned claims while meeting company standards and quality
- Conduct thorough investigations, determine coverage and validity of claims, interview and communicate with insured, claimants, and witnesses
- Inspect claims sites as required, assign external vendors as required, make recommendations for reserves, prepare reports, and negotiate settlements within granted authority
- Maintain accurate records based on company standards and procedures, using company custom computer systems
- Accurately and efficiently manage the billing for assigned files, within specified timelines
- Assist with collection of accounts receivables for assigned claims
- Develop and maintain excellent working relationships with existing clients to further develop business
- Participate in mediation and arbitrations as required, and work with defense counsel as assigned
Requirements:
- Post-secondary education
- Has or is working toward CIP designation
- Must be licensed or have the ability to obtain a provisional license
- Valid driver's license
- Proven adjusting and negotiating skills
- Excellent interpersonal and communication skills, and computer proficiency
- Strong knowledge of insurance, claims, or business management
- Excellent oral and written communication
- PC literate, including Microsoft Office products and Excel
- Ability to navigate and work in client required ancillary systems
- Ability to work in a remote/home office environment
- Analytical and interpretive skills
- Strong organisational skills
- Excellent interpersonal skills
- Excellent negotiation skills
- Ability to work in a team environment
- Ability to meet or exceed Performance Competencies