Description
Salesforce Professional Services focuses on delivering strategic engagements that define transformational opportunities and articulate clear plans for execution of change programs.
As a Senior Technical Architect, you will collaborate with customers and partners during the project lifecycle to share your extensive knowledge of the Salesforce.com platform and product suite. You will serve as a strategic advisor and Salesforce product and platform guide to the company's largest enterprise customers.
Your Impact:
- Ensure scalable and standard methodology solutions to meet and exceed customer needs
- Guide the evaluation of business and technical requirements
- Build relationships with key collaborators and team members
- Act as lead architect for the overall engagement by coordinating and aligning work of multiple architects on the team
- Align with project and engagement managers to support planning and implementation in close collaboration with the customer
- Review and guide project vision and direction, implementation approach and key artefacts
- Direct early solution evaluation, including proactive management of issues and effective engagement with executives, the account team, engineering, and product management
- Direct and mentor diverse teams, such as customers, partners, and colleagues in technical delivery aspects, as well as non-technical topics such as communication strategies or executive influence
- Fuel our internal growth by identifying, leading or contributing to internal initiatives, such as innovations, building up a strategic brand, and nurturing teammates' skills by sharing knowledge.
Basic Requirements:
- Prior experience in the Public Sector/Health industry is an advantage.
- Experience with key areas of enterprise architecture including Cloud, Integration Technologies, Master Data Management.
- Ability to analyze, design, and optimize business processes via technology and integration
- Experience in guiding customers and project members in rationalizing and deploying emerging technology for business use cases
- Work independently and as part of a distributed team and a willingness to take ownership of problems
- Rapidly learn new technologies as well as strong presentation, communication and facilitation skills
- Experience will be evaluated based on the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)
- Available to travel regionally and occasionally internationally depending on customer needs
- Ability to rapidly ramp on Salesforce product via certifications and scenarios and continue the interest to learn and ramp up on an on-going basis
Preferred Requirements:
- A detailed understanding of Web Services, Data Modeling, Cybersecurity requirements and Enterprise application integration concepts, including experience with enterprise integration tools (ESBs and/or ETL tools), and common integration design patterns with enterprise systems (e.g. CMS, ERP, HRIS, DWH/DM)
- Ability to build and maintain key relationships with C-level / mid-level and key decision makers
- Experience of defining and delivering enterprise applications on the Salesforce Platform including coded solutions
- Salesforce Industries and Salesforce Certifications
- Affiliated to industry forums such as TM Forum (SID, eTOM).
- TOGAF and Industry Architecture qualifications.
- Agile Methodology certification such as Scaled Agile Framework.