Description
The Head of System Redesign will play a crucial part in the delivery of the Trust's strategy - Our Future Together - providing advanced subject matter expertise to develop the advanced improvement architecture, methodological governance and cross boundary working structures across Homerton Healthcare NHS Foundation Trust and the City and Hackney place-based partnership through the institute for change.
Main duties of the job:
- Act as the definitive expert authority on complex improvement systems thinking and system redesign methodologies across the Trust and wider partnership.
- Establish and maintain standardised operating procedures, quality management governance, and technical redesign toolkits across the entire directorate footprint.
- Provide improvement leadership for large-scale service design and pathway transformation initiatives that eliminate fragmentation, reduce unwarranted variation, and optimise patient flow through hospital services and out into the wider healthcare system.
- Establish cross-sector communities of practice to accelerate the spread of innovation, shared learning, and proven redesign concepts.
- Lead the delivery of data analysis for improvement at Trust Board, subcommittees and partnership Boards in order to gain consensus and assurance on work in progress.
- Build and maintain highly effective collaborative alliances with key external stakeholders, including the North East London Integrated Care Board (NEL ICB), Primary Care Networks (PCNs), Local Authorities (London Borough of Hackney and City of London), and voluntary sector partners.
- Provide visible, compassionate, and inclusive day-to-day leadership and line management as required to direct reports within the portfolio.
Benefits:
- The Trust offers a range of benefits to its employees.
Person Specification:
- Educated to Master's degree level in a relevant health, management, or technical field, or equivalent demonstrable senior experience.
- Advanced post-graduate qualification or expert certification in an established Continuous Quality Improvement / System Redesign methodology (e.g. Virginia Mason Production System, IHI Model for Improvement, Design Thinking).
- Highly developed leadership, negotiation, and influencing skills; able to drive consensus across complex multi-disciplinary clinical and operational teams without direct hierarchical authority.
- Extensive experience leading large-scale continuous improvement workstreams at a senior level within healthcare or the wider public sector.