Description
As a Senior Network/Automation QA Engineer at Hewlett Packard Enterprise, you will play a crucial role in setting and maintaining quality standards for company products. You will design, develop, and execute software test strategies, plans, and suites to ensure the quality of our products.
Responsibilities:
- Build and maintain system testbeds involving Mist Edge (L2TPv3/IPsec concentrator) along with switches, routers, and servers.
- Perform QA validation of Mist Edge datapath, tunneling, and security features.
- Validate end-to-end client-to-cloud architecture, including traffic flow across L2TPv3/IPsec tunnels.
- Recreate complex customer networking and datapath issues in lab environments and collaborate with US and Beijing Engineering teams for resolution.
- Work closely with CS teams to review customer-reported issues and enhance test coverage for real-world deployments.
- Create and manage bugs in Jira and drive closure with Engineering teams.
- Perform timely escalation of critical datapath, scale, or performance issues.
- Develop technical documentation for QA and CS teams in Confluence.
- Train and mentor Level 1/2 Engineers on advanced networking, tunneling protocols, and troubleshooting techniques.
- Leverage AI-powered tools (e.g., GitHub Copilot) to accelerate test creation, log analysis, and debugging workflows.
- Contribute to automation frameworks using AI-assisted code generation to improve test coverage, regression efficiency, and defect detection.
- Apply AI-assisted approaches for anomaly detection, traffic pattern analysis, and faster root cause identification.
Requirements:
- BE/ME/MS in EE, CS, or related discipline.
- Strong understanding of low-level datapath and packet processing.
- Hands-on experience with L2TPv3 and IPsec (tunnel establishment, encapsulation, troubleshooting).
- Solid knowledge of Layer 2 Switching and Layer 3 Routing concepts (VLANs, DHCP, DNS, NAT, trunking).
- Experience with DHCP Relay, RadSec, and authentication flows.
- Working knowledge of multicast and service discovery protocols such as IGMP, MLD, and mDNS.
- Strong troubleshooting skills using packet captures (Wireshark/tcpdump) and log analysis.
- Ability to analyze and debug complex networking issues across control and data planes.
- Familiarity with automation frameworks and AI-assisted development tools (e.g., GitHub Copilot).
- Passion for solving customer issues in a fast-paced, highly technical environment.
- Ability to quickly and accurately assess and drive resolution of technical problems.
Preferred Qualifications:
- CWNA/CWSP/CWAP/CWNE Certified.
- Scripting in Python.
- Hands-on experience on ISE/ClearPass.
- Basic knowledge of L2TPv3/IPsec.