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From the employer's careers site First seen 26 Oct 2026

Complex Needs Outreach Worker

Salary

GBP 45,696 - 47,367 per year

Apply on Islington Council

Description

We are seeking a compassionate and experienced Complex Needs Outreach Worker to join our Street Population Team at Islington Council. The successful candidate will have a passion for transforming the lives of vulnerable members of the community.

Key Duties:

  • Conduct outreach in the community, engaging with rough sleepers living on the street.
  • Manage a caseload of clients both on the street and in accommodation.
  • Work within a multi-agency team to support people away from the street.

Skills and Experience:

  • Flexible, with the ability to adapt to changing circumstances and demands.
  • Responsive, with the ability to prioritize emergency cases and complex cases.
  • Organised, with the ability to manage your own diary, accurate recording, and support planning.
  • A team player, with experience of joint working with internal and external partners.
  • Experience of support planning and managing risk.

Working for the team, service, and our organisation: Islington Council is committed to challenging inequality in the borough and serving its residents. The council's sense of purpose is to serve, and it strives to create a more equal Islington where everyone has an equal chance to thrive.

Our offer to you:

  • Up to 31 days leave per year, increasing to 36 days after five years of local government service.
  • A range of flexible working arrangements to maintain a healthy work-life balance, as well as a 35-hour working week.
  • Learning and development opportunities to maximise your potential.
  • Competitive pay and a commitment to paying all staff the London Living Wage at minimum.
  • Excellent local government pension scheme.
  • Cycle to Work scheme and discounted gym memberships.
  • Local discounts from restaurants, shops, health and beauty therapists, and more!

Pre-employment Checks:

  • Proof of address.
  • Evidence of any name changes (if applicable).
  • Right to work in the UK.
  • Overseas criminal record check (if applicable).
  • Satisfactory references.
  • Occupational Health clearance.
  • Evidence of professional qualifications or registrations.
  • DBS check at the appropriate level (if applicable).

Safeguarding: Islington Council is committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults, and expects all staff and volunteers to share this commitment.

Skills

Required

Ready to apply?

You apply with the employer directly. Their original posting is here: https://www.jobsgopublic.com/job/complex-needs-outreach-worker-107841

Apply on Islington Council