Description
Salesforce is seeking a Platform Trust and Safety Engineer to identify and stop abusers who commit fraud, phishing, and account takeover, or who otherwise use their services to make the internet a hostile space.
The Platform Defense and Safety (PDS) team detects and responds to malicious user activity , misuse, abuse, fraud, and crime , that occurs even when their systems are working as designed.
Responsibilities:
- Review, triage, and respond to external and internal abuse reports across Core CRM and Marketing Cloud
- Build and tune detection and response rules in Splunk, and author and maintain automated response playbooks
- Partner with the Office of Ethical Usage and Legal teams to keep their platforms free of malicious content
- Identify and document anti-abuse tooling requirements for engineering teams, and evaluate third-party vendor tools to close detection gaps
Requirements:
- Extensive experience in information security roles involving platform abuse, threat intelligence, incident response, or threat detection
- Experience managing security or abuse investigations end to end
- Specialization in at least one of: log analysis, file-level forensics, or data mining
- Experience authoring detection rules using languages such as YARA or Splunk SPL
Nice to Have:
- Experience using Splunk for detection engineering and SPL rule authoring
- Familiarity with threat intelligence tools or teams
- Experience with workflow orchestration or automation platforms
- Understanding of cloud/SaaS security concepts, multi-tenant platforms, identity systems, and application telemetry
Benefits:
- Time off programs
- Medical, dental, vision
- Mental health support
- Paid parental leave
- Life and disability insurance
- 401(k)
- Employee stock purchasing program