Description
We are seeking an experienced Service Manager to lead the launch of a new residential addiction service, Horizon House, in Nottingham. As the successful candidate, you will be responsible for becoming the CQC Registered Manager, holding overall responsibility for the safe, effective, and compliant operation of the service.
The service is part of our therapy-led model of addiction treatment, placing high-quality care, structured recovery, and personalised support at the centre of everything we do. You will lead the day-to-day running of this therapy-led residential service, creating a safe, supportive, and high-performing environment for clients and colleagues.
Key responsibilities include:
- Leading the day-to-day running of the service
- Holding overall responsibility for quality, regulatory compliance, safeguarding, workforce, and operational performance
- Working closely with the Therapy Lead and wider leadership team to deliver consistently strong outcomes
- Taking ownership of the service's commercial performance and development, including staffing, occupancy, and budget control
- Building strong relationships with commissioners, referrers, and professional partners
We are looking for an experienced service leader with a strong understanding of addiction treatment and recovery, together with the operational judgement and leadership capability needed to take full accountability for a regulated residential service.
Requirements:
- Significant experience within addiction or substance misuse services
- A proven track record as a Service Manager, or equivalent senior operational leader, within a regulated care, treatment, or specialist service
- Strong knowledge of CQC requirements, safeguarding, governance, and quality standards
- Experience of leading multidisciplinary or specialist teams
- Strong communication and stakeholder-management skills
Benefits:
- Free on-site parking
- Birthday Holiday
- Enhanced maternity pay
- Contributory pension scheme
- Flexible benefits including reduced rates and access to new schemes
- Access to development opportunities
- Sponsorship of professional qualifications
- Leadership & management development
- Long service award
- Refer a friend bonuses