Description
We are looking for a Claims Assistant to support claims adjusters with tasks that promote the handling and resolution of claims. This is a hybrid position requiring you to be in our Santa Ana, CA office 2-3 days a week.
Key Responsibilities
- Manage heavy claim intake and setup.
- Prepare and send correspondence such as emails, letters, and reports to insureds, defense counsel, and other stakeholders.
- Track, reconcile, and update invoices paid by insureds and vendors, and handle deductible and settlement checks.
- Perform administrative tasks including uploading documents, scanning, downloading, mailing correspondence, setting up new claims, and managing claim systems.
- Record costs for postage, photocopying, and other administrative expenses.
Skills, Knowledge & Expertise
- One year of experience in a claims environment such as a third-party administrator or insurance carrier.
- Ability to work in a hybrid role, being in the office 2-3 days per week in Santa Ana, CA.
- Proactive, independent, dependable, and able to take initiative with consistent follow-through.
- Superb written and verbal communication skills, with the ability to communicate effectively with diverse audiences.
- Superior time management skills, with the capability to work with and meet deadlines.
- Exceptional data entry skills.
- Capable of working collaboratively and independently with minimal supervision.
- Exhibit discretion with sensitive and confidential information.
- Display a comfort level working with key people at all levels within an organization.
Benefits
- Medical, dental, and vision plans to support your health and that of your family.
- A 401(k) plan with employer matching.
- Time-off policies, including Discretionary Time Off (DTO) for exempt employees and Paid Time Off (PTO) for non-exempt employees.
- Paid holidays.
- Life insurance and short-term and long-term disability coverage.