Description
As National Contract Manager, you will help NHS Blood and Transplant (NHSBT) deliver safe, effective and high-quality facilities services that support our life-saving work across the UK.
You will lead the management and improvement of national facilities management contracts, working with suppliers, colleagues and senior stakeholders to ensure services are compliant, cost-effective and meet the needs of our people and sites.
Using your expertise, you will drive performance, manage risk and identify opportunities for continuous improvement.
You will also play a key role in shaping and implementing future service contracts, helping NHSBT deliver lasting improvements for colleagues, donors and patients.
This is an opportunity to contribute to a meaningful purpose, influence national services and continue to develop your expertise while supporting our commitment to being Caring, Expert and Quality in everything we do.
Main duties of the job
- Lead the management of national facilities management contracts, ensuring services are safe, compliant and deliver value for money.
- Drive supplier performance through effective governance, performance monitoring and continuous improvement activities.
- Support the delivery of high-quality environments that enable colleagues to provide vital services to donors, patients and partners.
- Oversee contract compliance, audits and assurance processes to manage risk and maintain service standards.
- Manage budgets, forecasting and commercial activities to ensure resources are used effectively.
- Contribute to the procurement, mobilisation and implementation of future facilities management contracts.
- Analyse performance, financial and operational data to provide clear insights and recommendations for improvement.
- Build strong relationships with suppliers, technical specialists and senior stakeholders to achieve shared goals.
- Develop effective contract management processes, reporting tools and performance frameworks that support quality outcomes.
- Lead and support colleagues, creating a culture of collaboration, learning and continuous improvement.
Benefits
- Hybrid working arrangements – because NHSBT works nationally, we’re able to offer hybrid working options that give you more flexibility to balance work with life.
- Flexible working options – we promote flexible working where the role allows.
- Generous annual leave - 27 days annual leave (pro rata for part-time) plus Bank Holidays, increasing to 29 days after 5 years’ service and to 33 days after 10 years.
- Inclusive pension scheme - the NHS Pension Scheme is a defined benefit scheme.
- Supportive learning culture - we’ve fostered a culture of continuous learning where colleagues are well-led, engaged, and encouraged to grow.
- Health and wellbeing support – we offer confidential services including occupational health, employee assistance programme, and wellbeing resources.