Description
We are seeking a highly motivated and experienced Key Holder to join our team at the Millcreek Backcountry Outlet Store.
The ideal candidate should have a passion for outdoor activities and possess excellent communication and interpersonal skills.
Responsibilities:
- Assist the Store Manager in opening and closing the store
- Ensure the store is properly secured and alarm systems are functioning correctly
- Manage cash and credit card transactions, and perform daily cash reconciliations
- Maintain accurate inventory levels, conduct regular inventory audits, and report any discrepancies to the store manager
- Provide exceptional customer service, and assist customers with their purchases, product inquiries, and returns/exchanges
- Maintain a clean, organized and attractive store appearance
- Assist in the execution of and ensure daily tasks are completed
- Train and mentor new team members
- Perform other duties as assigned by the Store Manager and Assistant Store Manager
Requirements:
- High school diploma or equivalent
- Minimum of 2 years of experience in retail sales or customer service
- Strong communication and interpersonal skills
- Ability to manage multiple tasks and prioritize effectively
- Ability to work in a fast-paced and dynamic environment
- Must be able to work a flexible schedule, including evenings, weekends and holidays
- Basic computer skills, and experience with Point-of-Sale systems is a plus
Physical Requirements:
- Ability to communicate verbally and work cooperatively with associates and customers
- Ability to remain standing for up to 5 hours at a time
- Ability to move about the store coaching and directing associates; selling to customers and retrieving merchandise from stockroom or sales floor
- Ability to grab, reach, push, pull, bend, stoop, kneel, and crouch to retrieve and replenish merchandise from stockroom or sales floor
- Ability to lift and/or move merchandise weighing up to 50 lbs.
- Ability to ascend/descend ladders to retrieve and/or move merchandise
- Ability to operate a computer, POS system, keyboards, merchandise scanners and mouse to accomplish work
- Must have a flexible schedule, including availability for nights, weekends, and holidays
- Regular and predictable attendance