Description
GovTech is seeking a Senior Product Designer to spearhead the design of Singapore Examination and Digital Assessment Board's (SEAB) reimagined digital platform for examination administration and digital assessment.
Key Responsibilities:
- Design Unified Examination Administration and Assessment Experiences: Lead the design of a cohesive user journey across examination registration, content authoring, exam delivery, marking, and results management.
- Establish Design Patterns for Examination Administration and Assessment: Develop comprehensive design systems, components, and interaction models that ensure consistency across all modules of the examination administration and digital assessment platform.
- Drive Service Design and User Research: Conduct extensive user research with exam administrators, question authors, markers, school leaders, and candidates to understand pain points and decision-making processes.
What Success Looks Like:
- A unified examination administration and digital assessment platform where users can seamlessly navigate between exam administration, authoring, delivery, and marking with consistent, intuitive experiences.
- Strong user adoption and satisfaction across all user groups, from exam administrators to candidates.
- A robust design system that enables rapid development of new features whilst maintaining platform consistency and integrity.
Who we are looking for:
- Extensive experience designing complex digital platforms, particularly in education technology, examination administration systems, or enterprise software suites.
- Strong service design expertise with proficiency in user research, journey mapping, ideation, prototyping, and user testing methodologies.
- Experience designing for multiple user types with varying technical capabilities and distinct workflow requirements.