Description
Grab is Southeast Asia's leading superapp, offering various services such as food delivery, financial management, and transportation.
The Search & Personalisation (SNP) team builds the intelligence layer that helps Grab understand what each user wants , and surface it before they ask. You will shape experiences for search, discovery, and personalization surfaces, translating ML-driven content into intuitive user interactions.
Critical Tasks:
- Manage end-to-end design for search, discovery, or personalization surfaces within your PST , from problem framing through to shipped product.
- Design experiences where the content is generated , working with ML and data teams to translate algorithmic outputs into intuitive, user-facing interactions.
- Use data, experimentation results, and qualitative research to identify friction points and opportunity areas within your surface.
- Apply AI tools in your workflow , for research synthesis, rapid prototyping, content generation, and interaction exploration.
- Collaborate with PMs, engineers, and data analysts on goals, validate assumptions, and deliver measurable outcomes.
- Contribute to and maintain design system standards, ensuring quality and consistency across high-traffic consumer surfaces.
Qualifications:
- 4–6 years of experience as a Product Designer or UX Designer, with a portfolio of shipped product work.
- Design complex, data-rich tools , within ads, B2B SaaS, e-commerce, or marketplace products.
- Interaction design and visual design skills , comfortable with hierarchy, layout, component-level thinking, and designing for dense information environments.
- Proficiency in Figma and prototyping tools (e.g., ProtoPie); work familiarity with design systems.
- AI Fluency: uses AI tools to accelerate research synthesis, brainstorming, and prototyping, and is comfortable adopting new tools as they emerge.
- Frame design decisions with clear rationale and communicate work to PMs, engineers, and other teams.
Life at Grab:
- Term Life Insurance and comprehensive Medical Insurance.
- GrabFlex: create a benefits package that suits your needs and aspirations.
- Parental and Birthday leave, and Love-all-Serve-all (LASA) volunteering leave.
- Confidential Grabber Assistance Programme.
- FlexWork arrangements such as differentiated hours.