Description
We are seeking a WorkRight Analyst to join our team in Sheffield. The successful candidate will provide exceptional levels of client service to a wide range of clients, processing WorkRight checks submitted by clients.
Responsibilities:
- Assess criteria to validate right to work
- Follow documented standard operating procedures for right to work checks
- Utilise required case management systems to ensure data accuracy and record right to work check results
- Escalate right to work check failures to the Account Manager
- Identify incomplete or missing information and request clarification using standard communications
- Complete online face to face imposter checks
- Manage drop boxes/communication systems: answering queries from users
- Special Projects: take on additional projects as required
- Ad hoc duties: assist with ad hoc administrative functions, as needed.
Requirements:
- Strong administrative and data entry skills
- Excellent communication skills
- Ability to work flexibly and accurately in a fast-paced environment
- Exceptional planning and time management skills with an ability to multi-task
- Proficiency in word processing, Internet and email systems
- Additional language skills are preferred
Benefits:
- Competitive Salary
- Health and Wellness: comprehensive employee assistance programme, gym discounts, medical insurance, Headspace membership and wellbeing platforms
- Lifestyle and Savings: discount platforms, cycle to work scheme, electric car lease scheme, season ticket loans and family support resources
- Protection and Security: life assurance, group income protection and a workplace pension scheme including a 5% employer contribution
- Time Away from Work: 25 days annual leave, + bank holidays and 3 personal leave days. Enhanced family leave policies, volunteering days and birthday leave
- Professional Development: access to our e-learning platform, mentoring schemes and training bursaries
- Hybrid Work Arrangements: flexible working policy