Description
Charlotte Tilbury is currently recruiting Freelance Brand Experts to join the team as part of the Charlotte Tilbury freelance Brand Expert team.
As a member of the Charlotte Tilbury Freelance Brand Expert team, you will need strong artistry, sales, and service talents. You will be teaching customers Charlotte's secrets of artistry learned in over 20 years of working at the top of the industry with top celebrities and brands. You will deliver Charlotte's philosophy of artistry made easy and be part of building an amazing beauty business. You will need to be sales-driven and have experience in beauty and retail.
Requirements
The Freelance Brand Expert role is responsible for promoting and creating makeup magic in-store, always representing the ethos, products, and image of Charlotte Tilbury. Working as part of an elite team, the Freelance Brand Expert drives business in-store through exceptional makeup artistry and customer service. The Freelance Brand Expert will reflect the brand values and customer base. Responsible for achieving sales targets through the creation of an amazing experience and exemplary service. This role exudes passion and enthusiasm for Charlotte Tilbury to the customer, delivering her philosophy of artistry made easy along with a unique and personalized shopping experience.
Main Duties:
- Sales:
- Strive to achieve sales goals and sales per hour targets.
- Create brand awareness through sharing and demonstrating product knowledge.
- Demonstrate entrepreneurial spirit within company guidelines.
- Customer Service:
- Lead by example to promote the Tilbury Touch and exceptional customer service.
- Team Work:
- Demonstrate a positive and cooperative approach towards work and colleagues.
- Assist and maintain an atmosphere of open and positive communication, professionalism, and creativity.
- Operations:
- Ensure the counter/gondola is 'customer-ready' from open to close of business.
- Maintain excellent counter hygiene standards, clean display units, tools, and testers.
- Assist with maintaining required inventory levels, including stock counts, rotation, and replenishment.
- Assist with visual merchandising, new launch displays, and collateral placement.
- Assist in hosting and executing events.
- Maintain consistent communication with the Brand field team regarding counter/gondola needs or concerns.
- Maintain high standards managing schedules, clocking in and out, and submitting time sheets.