Customer Assistant - Nights

We are seeking a Customer Assistant to join our team on a part-time, fixed-term basis. As a Customer Assistant, you will play a crucial role in ensuring our store is ready for customers, maintaining a clean and tidy environment, and providing excellent customer service.

Responsibilities:

• Prepare the store for the day ahead by restocking shelves and ensuring the workspace is tidy
• Collect and move stock safely from the warehouse to the shop floor
• Work across different parts of the store, including chilled and frozen areas
• Use equipment, handsets, and digital systems to complete tasks accurately and safely
• Provide support in other areas when needed, such as picking online orders or serving customers at checkouts

Requirements:

• Friendly and welcoming demeanor with a genuine enthusiasm for delivering excellent customer service
• Ability to work in a physically demanding role and adapt to the disruption caused by working overnight
• Committed team player who thrives in a fast-paced environment and is willing to support colleagues
• Flexibility and willingness to work across the store and take on new challenges
• Open to learning and developing new skills to improve our service
• Confidence in using new digital tools and technology

Benefits:

• Competitive hourly rate
• Nightshift premium of £2.45 per hour worked between midnight and 5am
• Discount card offering 10% off at Sainsbury's, Argos, Tu, and Habitat, increasing to 15% discount at Sainsbury's every Friday and Saturday
• Holiday entitlement based on hours worked
• Enhanced Family Leave policy
• Pension and life cover, with a matching contribution of 4-7.5% of pension contributions and up to 6x life cover
• Sainsbury's share schemes, allowing employees to buy shares at discounted prices
• Other retail savings, including discounts on eating out, holidays, and at other retailers
• Physical wellbeing programs, such as cycle-to-work and bike rental schemes, reduced-price gym access, and health/dental cash plans
• Mental wellbeing support, including 24/7 access to an Employee Assistance Programme and online wellbeing platform
• Financial support, including interest-free season ticket loans, pay advances, affordable loans, and savings directly from pay