Description
At Morgan & Morgan, the work we do matters. For millions of Americans, we're their last line of defense against insurance companies, large corporations or defective goods.
We are seeking a High Value Case Manager to join our team. As a Case Manager you must be highly organized and able to work on a varied caseload. The Case Manager will assist the attorney in developing settlements, preparing documents and correspondence as needed. The ideal candidate is customer focused and empathetic.
Responsibilities:
- Daily interaction with existing and potential clients, via telephone and in person.
- Order medical records from providers and communicate with clients and providers during the course of treatment.
- Obtain documents necessary to support injury and/or liability positions.
- Interact with insurance carriers and healthcare providers to secure records and account balances.
- Work directly with multiple coworkers involved in the management and support of case files.
- Maintain organized case files.
- Prepare comprehensive demands and assemble support for submission to carriers under the direct supervision of an attorney.
- Interact with attorneys and present case synopsis when required.
- Manage case files from intake to closing under the direction of an attorney.
- Performs other related duties as assigned to meet the needs of the business.
Qualifications:
- Bachelor's degree (preferred).
- Prior experience as a Personal Injury Case Manager preferred.
- At least 2 years of working in a legal position or insurance adjuster experience preferred.
- Ability to be a team player and follow procedures.
- Proactive interaction with clients, insurance companies and medical providers.
- Must possess the ability to multi-task, prioritize, and manage workload with a positive attitude and minimal supervision.
- Highly organized with the ability to juggle multiple deadlines in a fast-paced environment.
- Strong writing and communication skills along with attention to detail.
- Extensive computer and database expertise, Microsoft Word, Excel, Outlook, and type no less than 35 wpm.
Benefits: Morgan & Morgan is a leading personal injury law firm dedicated to protecting the people, not the powerful. This success starts with our staff. For full-time employees, we offer an excellent benefits package including medical and dental insurance, 401(k) plan, paid time off and paid holidays.