Description
We're transforming the grocery industry
At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community.
Overview About the Role
This role sits at the center of one of our most important Enterprise product bets: giving retailers significantly more control over how they differentiate and extend their digital experiences. The PM will define how retailers move beyond standard configurations to create experiences that feel truly their own, using a combination of AI-assisted customization, extensibility, and integrations.
Responsibilities
- Own the long-term vision, strategy, and roadmap for enabling retailers to create differentiated experiences on top of their storefronts, giving them significantly more control while maintaining appropriate platform guardrails.
- Build AI-assisted tools that make sophisticated customization dramatically easier and faster for retailers and internal teams.
- Define the right balance between retailer flexibility and platform coherence , enabling meaningful differentiation while preserving conversion, reliability, maintainability, and the other core value the platform provides.
- Expand the platform’s extensibility so retailers can support increasingly sophisticated use cases and connect their storefronts with the broader technology ecosystems they rely on.
- Partner directly with sophisticated enterprise retailers to understand their technical and business needs, shape product strategy, and drive solutions that can scale across the broader platform.
- Work closely with engineering, design, commercial, and other product teams to turn an ambitious long-term vision into a high-velocity roadmap and measurable customer outcomes.
About You
Minimum Qualifications:
- 8+ years of B2B product management or similar experience
- Strong experience operating at the intersection of product and go-to-market, working closely with enterprise sales, marketing, and customer success.
- Proven ability to build trust with executives, internally and externally.
- Strong leadership skills , able to guide large, multidisciplinary teams toward shared outcomes across Product, Engineering, Data, Design, and GTM.
- Demonstrated ability to handle complex product problems across a wide product surface with high ambiguity.
- Strong product vision and communication skills , able to envision how grocery and e-commerce will evolve over the next three years, translate near-term asks into scalable platform offerings, and layer in emerging technologies to go beyond incremental improvements.
- Proven customer and product strategy ability: a) Build trust with external customers b) Identify needs and craft complex platform solutions c) Rally internal teams to make high-stakes tradeoffs under ambiguity and tight deadlines
- Fluent in both product intuition and data: able to assess value propositions for both retailers and their end customers, balancing qualitative insights and quantitative impact.
Preferred Qualifications:
- Experience with AI-accelerated creation tools , using text/image prompts to help users generate or customize UI, content, or code
- 2+ years of involvement with sales / consulting or customer discovery with senior executives
Benefits
Instacart provides highly market-competitive compensation and benefits in each location where our employees work. This role is remote and the base pay range for a successful candidate is dependent on their permanent work location.