Description
Join M&S as a Customer Assistant in our Fashion, Home & Beauty section, where you’ll play a vital frontline role in delivering style advice and five-star service.
We’re looking for passionate, fashion-forward individuals who are ready to drive sales, grow our share in the style space, and help customers discover our most on-trend and fashionable products.
Your responsibilities will include:
- Providing style advice and excellent customer service
- Utilising digital tools, such as the Sparks App and in-store devices, to enhance the customer experience
- Maintaining high standards of efficiency and effectiveness, even in a high-pressure environment
- Working as part of a team to create a positive store environment
- Adapting to different challenges and priorities as needed
In return, you can expect:
- A flexible and dynamic work environment
- Opportunities for growth and development within the organisation
As a Customer Assistant, you will be part of a team that is transforming the retail experience and introducing innovative new experiences to customers.
M&S aims to be an inclusive organisation, trusted and admired by colleagues, customers, and suppliers.