Description
By joining Sedgwick, you'll be part of something truly meaningful. It's what our 33,000 colleagues do every day for people around the world who are facing the unexpected.
We're excited to be recruiting for a newly created Specialty Credit Control Team Leader position within our Finance team. This is a unique opportunity to play a key role in supporting our growing Specialty division, including Aviation, while helping to shape and develop a first-class credit control function.
Working closely with Operational and Finance leadership, you will have the opportunity to influence change, drive improvements, and contribute to the continued success of the business.
Based in our Leeds office, with the benefit of flexible hybrid working and occasional travel to other office locations, you will lead a team of seven Credit Controllers responsible for the collection of premiums and fees across the London Market.
Your responsibilities will include:
- Managing premium and fee submissions through the Electronic Claims File (ECF) platform, ensuring transactions are processed accurately and in line with Lloyd's market requirements
- Monitoring debt positions, providing meaningful management information, supporting the resolution of complex account queries, and working with stakeholders to maintain strong collection performance and compliance standards
- Identifying opportunities to streamline processes, improve efficiencies, and support automation initiatives, helping to create a high-performing and future-focused Credit Control function
The successful candidate will have:
- Experience leading, developing, and motivating a team to deliver strong performance and service standards
- Strong background in credit control, collections, and debt management within the insurance sector, with knowledge of London Market processes
- Experience using Electronic Claims File (ECF) systems and a strong understanding of Lloyd's market practices and requirements
- Ability to build effective relationships and confidently engage with brokers, clients, underwriters, and senior business leaders
- Understanding of FCA, Lloyd's, and internal regulatory requirements, with a focus on maintaining high standards of governance and control
- Experience identifying and implementing improvements to enhance efficiency, performance, and reporting
- Understanding of Aviation insurance business and market practices is desirable
In return, we offer:
- Competitive salary based on skills and experience
- Holiday allowance of 25 days plus bank holidays
- Hybrid working options (office and home)
- Private healthcare plan (including pre-existing conditions)
- Life assurance
- Employee assistance programme for wellbeing support
- Group Income Protection
- Voluntary benefits – green car scheme, dental cover, annual medical assessment, cycle to work scheme, season ticket loan, wellbeing and digital GP applications
- Discounts on various products and services