Description
The Customer Experience (CX) Marketing team at Cisco is looking for a specialist to help differentiate Cisco's CX and position it as a personalized, proactive, and predictive experience. You will partner with geography leaders to articulate how CX drives value across the portfolio, using Cisco IQ as the primary delivery vehicle. Your goal will be to create engaging content that resonates across diverse global markets and sales enablement organizations.
Responsibilities:
- Establish a consistent cadence with geography leaders to communicate opportunities and ensure services are central to every sales motion.
- Partner with internal communicators, executives, and external vendors to translate core messaging into compelling visuals and narratives.
- Iterate rapidly on communications, accounting for geographic nuances to ensure content resonates across diverse markets and channels.
- Partner with enablement teams to champion Cisco IQ through global learning and sales training ecosystems.
- Own the production and design of deliverables to engage and drive momentum within the sales organization.
Minimum Qualifications:
- Bachelor's degree plus 7 years of related experience, or Master's degree plus 4 years of related experience.
- Proven track record of driving engagement and adoption within large-scale sales organizations.
- Exceptional ability to synthesize complex technology into clear, accessible, and persuasive communications.
- Proven experience leading portfolios of strategic programs with enterprise-wide impact, ideally within a large, matrixed organization.
- Experience collaborating with and influencing cross-functional stakeholders, executives, and external vendors.
Preferred Qualifications:
- Excellent cross-functional collaboration skills.
- Strong communication skills with a proven ability to drive measurable impact.
- Ability to thrive in a fast-paced environment and adapt to shifting priorities with operational complexity.
Benefits:
- Medical, dental, and vision insurance.
- 401(k) plan with a Cisco matching contribution.
- Paid parental leave.
- Short and long-term disability coverage.
- Basic life insurance.
- Paid time away, including holidays, vacation time, and sick time.
- Optional 10 paid days per year to volunteer.
Salary Range: $145,200.00 - $184,100.00 per year (U.S. and Canada locations)