Description
Lucid Software is seeking a Solutions Engineer III, EMEA to join its Sales team. The successful candidate will work directly with the Lucid EMEA sales team to accelerate the growth of its suite of products: Lucidchart, Lucidspark, and airfocus.
As the technical point of contact throughout the sales cycle, you will be essential to Lucid’s success by understanding and demoing the product suite, as well as crafting business solutions that solve real-world problems for clients.
Responsibilities:
- Create and deliver custom technical demos of the Lucid product suite to prospects and customers
- Become a respected product expert internally and source of knowledge for customers
- Engage in creative and strategic problem solving to identify and solve inefficiencies in SE team operations
- Answer security-related questions and alleviate concerns
- Engage frequently with Product and Engineering teams to relay customer challenges and successes
Requirements:
- 2-3 years of relevant experience (Solutions Engineer, Solutions Consultant, or similar role)
- Excellent written and verbal communication skills, including presentation acumen
- Ability to act as a trusted, strategic advisor to sales counterparts, leveraging strong interpersonal skills
- Detail-oriented, organized, and a good team player
- Bias towards finding solutions vs. shutting down ideas
- Experience working in a customer-facing environment
- Ability to thrive in a fast-paced, start-up-type environment
Preferred Qualifications:
- An undergraduate degree in Engineering, Information Systems, Economics, or other STEM focus
- Experience working in a customer-facing role, in sales, or at a SaaS company
- Experience with coding, Excel formulas, or other technical software tools
- Familiarity with Cloud Networking Architecture or Information Security