Description
By joining Sedgwick, you'll be part of something truly meaningful. It's what our 33,000 colleagues do every day for people around the world who are facing the unexpected.
As a Commercial Property Claims Desk Adjuster, you will handle losses and claims for commercial property insurers through the thorough examination of documents, records, loss reports, and other relevant documentation. You will efficiently manage a case load using technology for efficient claim processing.
Responsibilities:
- Evaluate insurance policies, claims forms, policies, endorsements, carrier instructions, and other records to determine insurance coverage.
- Conduct thorough investigations, gather official reports as needed, consult police and hospital records and inspect physical damage or written estimates for damages based on a conducted inspection to determine extent of company's liability and varying methods of investigation, according to type of insurance.
- Interview, telephone, and/or correspond with claimant and witnesses regarding claim.
- Estimate cost of repair, replacement, or compensation.
- Prepare report of findings and negotiate claim settlements by adhering to carrier instructions and obtaining necessary information. Issue settlement checks, file regulatory documents, and handle salvage and subrogation as applicable.
- Recommend litigation by legal department when settlement cannot be negotiated.
- Attend litigation hearings and participate in depositions as necessary.
- Revise case reserves in assigned claims files to cover probable costs.
- Maintain an expected caseload efficiently.
- Utilize technology and automation tools for efficient claim handling.
Qualifications:
- Bachelor's degree from an accredited college or university preferred.
- Must obtain IIA-AIC designation within 12 to 18 months in the role.
- Appropriate state adjuster license is required.
- Three (3) years of related experience or equivalent combination of education and experience required.
- Prior experience handling property and casualty claims a plus but not required.
Skills & Knowledge:
- Empathetic claims handling demeanor
- Strong communication, analytical, organizational, and interpersonal skills
- PC literate, including Microsoft Office products
- Analytical and interpretive skills
- Negotiating skills
- Ability to create and complete comprehensive, accurate and constructive written reports
- Ability to work in a team environment
- Ability to meet or exceed Performance Competencies